Have a question? Get help from real people.

No matter where you are or what you’re working on in the website builder, help is always close by.

Personal help from your own dedicated Web Coach

Not sure where to get started? With your free trial, you have access to your own web coach, who will help answer any questions you might have as you start taking your business online.

On-page help provides guidance in context

Each web page type comes with visual help that’s displayed right on top of the editor – so you know instantly exactly what a specific area or field is for.

Hundreds of step-by-step online help guides

Each feature is paired up with one or more help documents that are available directly from the page you’re working on.

Ask and track your questions online

If you can’t find what you’re looking for, you can always contact us directly online. When you submit a question, it saves in your account so you can access it at any time.

Video tutorials for visual learners

Through our website university program, find help videos that walk you through everything you need to know to get your website up and running.